Driver Text Sms Flow

As described in this article, carriers (and brokers) will ask their drivers to text daily job ticket images to their carrier number. Here's how drivers can control our replies.  

Truckware never sends any marketing or other types of solicitation messages to drivers!  Our app simply replies when a driver sends a text with their ticket images.  Drivers can explicitly opt-in or opt-out to our replies by texting "Truckware".

 

1-Initial Opt-in.png

 

When a driver sends their ticket images, Truckware will reply to let them know how many were received.  If this is the first time a driver is texting an image, our reply will also offer the driver the opportunity to opt-out from future messages by replying "Stop".

 

2-First Image Before Opt-in.png

 

Not to worry, even if the driver opts-out of replies from Truckware, our app will still receive the images they text.  If the driver ever wants to opt-in again to receive our replies, they can reply with "Start".